Question 1

Why “Native?”

Accepted Answer

“Native Morocco” symbolizes our commitment to the notion that travel is not about checking monuments off a list or having dates and dynasties thrown at us by a disinterested guide. To us, travel is about connecting with the natives and discovering the heritage of a country – not only the physical and historical heritage, but the living heritage – its culture, its heartbeat, its native people, and its soul.

Question 2

Why don’t you sell more destinations?

Accepted Answer

We like to be the best at what we do. And we see dilution as the fastest train to mediocrity. Rather than adding countries, we would rather search out new experiences and once-in-a-lifetime opportunities in our current destinations. We make it our point to know our countries better than anyone else, and every year we are a better company than the year before.

Question 3

What is a “typical” Native Morocco client?

Accepted Answer

In terms of demographics, there is no “typical” client. We serve couples, families, and groups of friends. We do a lot of multi-generational family trips as well as groups celebrating someone’s birthday or anniversary. Clients are across the board in what they love – history and culture, adventure, food and wine, romance, or relaxation – or a combination of the above. Many of our clients are focused on luxury and others not as much. One of the advantages of having expertise that is deep and broad is that we can serve all of them well.

Question 4

Are your clients all Americans? What if I would prefer guides fluent in another language?

Accepted Answer

Close to 23% of our clients are from Europe, Latin America, Asia, Australia/New Zealand, and Canada. Many of them come to us because they read about us somewhere or a client told them about their trip. Our documents are in English, but we have guides fluent in many languages.

Question 5

Why have I never heard of you?

Accepted Answer

We prefer that our trips be our soapbox. We spend our resources and time putting together magical trips instead of glossy brochures. We like to think that a trip done right is our best marketing tool. That’s worked pretty well so far, as our growth has been mostly through word-of-mouth and people who read about us in the magazines.

Question 6

Do you have any allegiances to specific hotel chains?

Accepted Answer

Not at all. We choose hotels based on your criteria and on our judgment as to what fits best. We tend to prefer well-located hotels that embody local flavor and charm. And of course management and service are very important. We are able to look beyond pretty website photos and TripAdvisor reviews because we are regularly staying at the hotels ourselves and constantly getting client feedback.

Question 7

Are children welcome?

Accepted Answer

We love kids. Tell us what excites them. Do you have a budding rock ‘n’ roll drummer in your garage? A future ballerina in the family? A high school soccer star? We know that if the kids have fun, Mom and Dad will have fun as well.

Question 8

What if I have a health or physical limitation; can I still travel with you?

Accepted Answer

Talk to us. We will be honest with you and do our best to make it work.

Question 9

What happens if I need something in-country? What happens if I have an emergency while abroad?

Accepted Answer

Part of our team is based in each of our destinations to help you. Unfortunately, travel does not always go perfectly (although we certainly strive to do our part). We are there to help 24/7.

PLAN YOUR TRIP

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Still Need Convincing?

Why is it better to book through you than to just do it myself?

Why is it better to book through you than to use a locally based company?

Are you expensive?

What if I’m not looking for bells and whistles, but just want a really great trip?"

Do you do set-departure motorcoach tours?

Do you do group trips for institutions?

Why On Earth…

Why “Native?”

Why don’t you sell more destinations?

What is a “typical” Native Morocco client?

Are your clients all Americans? What if I would prefer guides fluent in another language?

Why have I never heard of you?

Do you have any allegiances to specific hotel chains?

Are children welcome?

What if I have a health or physical limitation; can I still travel with you?

What happens if I need something in-country? What happens if I have an emergency while abroad?

Nuts and Bolts

Do you charge a trip planning fee?

How are you compensated?

Do I have to worry about currency fluctuation?

What about cost breakdowns?

Do you work with professional travel advisors?

Getting Started:

What’s next?

How are you compensated?

What do you need from me when we speak?

And after we speak, what happens?"